Public Grievance Redressal System
jansunwai-arn@gov.in Mon – Fri · 10:00 AM – 5:00 PM Itanagar, Arunachal Pradesh
CM JANSUNWAI

Public Grievance Redressal Portal · Government of Arunachal Pradesh

Helpline 1076 हिंदी

Web Policy

Guidelines for using our website and services

Website Usage Guidelines

The CM JANSUNWAI portal is designed to provide a secure and efficient platform for grievance redressal. To ensure smooth operation and maintain the integrity of our services, please follow these guidelines:

  • Use the portal only for legitimate grievance submission and tracking
  • Maintain appropriate and professional language in all communications
  • Respect the privacy and rights of other users
  • Do not attempt to manipulate or abuse the system
  • Report any technical issues or security concerns immediately

Security Measures

To protect the security and integrity of our portal, we implement the following measures:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security audits and updates
  • Access control and authentication mechanisms
  • Monitoring of system activities for suspicious behavior
  • Regular backup of data and systems
Important: Users are responsible for maintaining the security of their account credentials and should not share them with others.

Cookie Policy

Our website uses cookies to enhance user experience and provide essential functionality:

  • Session cookies for maintaining user sessions
  • Authentication cookies for secure login
  • Preference cookies for user settings
  • Analytics cookies for improving our services
Note: You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the portal.

Mobile Access

Our portal is optimized for mobile devices and supports various screen sizes. When accessing through mobile devices:

  • Ensure you have a stable internet connection
  • Use the latest version of your mobile browser
  • Enable JavaScript for full functionality
  • Keep your device's operating system updated

Prohibited Activities

The following activities are strictly prohibited on our portal:

  • Attempting to gain unauthorized access to the system
  • Submitting false or misleading information
  • Using automated scripts or bots
  • Attempting to disrupt or damage the system
  • Harassing or abusing other users
Warning: Violation of these policies may result in account suspension or legal action.

Policy Updates

We regularly review and update our web policy to ensure it remains current and effective. Users will be notified of any significant changes through:

  • Notifications on the portal
  • Email communications (if provided)
  • Updates to this policy page

Continued use of the portal after policy updates constitutes acceptance of the modified terms.